Knowledgebase

Steps to Set Up Auto Responder in cPanel

1. Log in to cPanel

   • Usually found at https://yourdomain.com/cpanel

   • Enter your cPanel username and password.

2. Locate the “Email” Section

   • Find and click on “Autoresponders” (sometimes under the Email Accounts category).

3. Select the Domain

   • If your cPanel manages multiple domains, choose the domain for which you want the autoresponder.

4. Click “Add Autoresponder”

   • You’ll see a form to configure the automatic reply.

5. Configure the Autoresponder

   • Character Set: Leave as utf-8 (default).

   • Interval: Number of hours to wait before auto-replying to the same email address again (e.g., 24 hours).

   • Email: The full email address you want to set the responder for (e.g., info@yourdomain.com).

   • From: Name you want to appear in the reply (e.g., Your Company Support).

   • Subject: The subject line for the auto reply (e.g., Out of Office).

   • Body: Enter the message you want sent automatically.

     • You can use plain text or HTML.

   • Start & Stop: Choose when the autoresponder should begin and end. (Useful for vacations or temporary messages.)

6. Save

   • Click Create/Modify to save the autoresponder.